Tender Details
REQUEST FOR PROPOSALS FOR THE PROVISION OF RESEARCH AND DATA COLLECTION SERVICES FOR CUSTOMER SATISFACTION PURPOSES FOR ALL OF AIRPORT COMPANY SOUTH AFRICA’S NINE (9) AIRPORTS FOR A PERIOD OF 36 MONTHS
Tender Number:
COR7059/2022
Client:
Airports Company of South Africa
Region:
Gauteng
Industry:
Professionals & Consultants
Title:
REQUEST FOR PROPOSALS FOR THE PROVISION OF RESEARCH AND DATA COLLECTION SERVICES FOR CUSTOMER SATISFACTION PURPOSES FOR ALL OF AIRPORT COMPANY SOUTH AFRICA’S NINE (9) AIRPORTS FOR A PERIOD OF 36 MONTHS
Closing Date:
28/03/2023 12:00
Site Inspection Date:
03/03/2023 12:00
Tender Description:
Details Tender Number COR7059/2022 Department Airports Company of South Africa Tender Type Request for Proposal Province Gauteng Date Published Monday, 20 March 2023 Closing Date Tuesday, 28 March 2023 - 12 00 Place where goods, works or services are required null Special Conditions N/A ENQUIRIES Contact Person Alicia Sekoati Email Alicia.Sekoati@airports.co.za Telephone number 011-723-2649 FAX Number N/A BRIEFING SESSION Is there a briefing session? Yes Is it compulsory? Yes Briefing Date and Time Friday, 03 March 2023 - 12 00 Briefing Venue Microsoft Teams TENDER DOCUMENTS ANNEXURE 05 PROCESS IMPROVEMENT ANNUAL SAMPLE SIZES AND DURATIONS.pdf COR70592022 final published.pdf ANNEXURE 12 PRICED OFFER.pdf ANNEXURE 11 SAMPLE PLAN INFRASTRUCTURE OBSERVATIONS.pdf ANNEXURE 02 PASSENGER SATISFACTION FIELDWORK GUIDELINES.pdf ANNEXURE 01 PASSENGER SATISFACTION SURVEY FIELDWORK SAMPLE SIZES.pdf ANNEXURE 09 DRAFT SERVICE LEVEL AGREEMENT.pdf ANNEXURE 10 FIELDWORK DATA COLLECTION METHODOLOGY TEMPLATE.pdf ANNEXURE 03 PASSENGER SATISFACTION SURVEY FIELDWORK DEADLINES.pdf ANNEXURE 07 RESOURCE QUALIFICATION SCHEDULE.pdf ANNEXURE 00 BACKGROUND PURPOSE AND SCOPE OF WORKS OF TENDER.pdf ANNEXURE 06 CHANGE CONTROL PROCESS.pdf ANNEXURE 04 POST-FIELDWORK OBSERVATION REPORT .pdf ANNEXURE 08 NATIONAL QUALIFICATION FRAMEWORK.pdf