Tender Details
THE ROAD ACCIDENT FUND REQUIRES A NICE WORKFORCE MANAGEMENT (WFM) SOLUTION, INCLUDING LICENSING, MAINTENANCE, SUPPORT, HOSTING AND INTEGRATION WITH THE TELVIVA TELEPHONY SOLUTION, TO SUPPORT CONTINUED CONTACT CENTRE OPERATIONS FOR A PERIOD OF 12 MONTHS.
Tender Number:
RAF/2026/00026
Client:
Road Accident Fund
Region:
Gauteng
Industry:
Information Technology (IT)
Title:
THE ROAD ACCIDENT FUND REQUIRES A NICE WORKFORCE MANAGEMENT (WFM) SOLUTION, INCLUDING LICENSING, MAINTENANCE, SUPPORT, HOSTING AND INTEGRATION WITH THE TELVIVA TELEPHONY SOLUTION, TO SUPPORT CONTINUED CONTACT CENTRE OPERATIONS FOR A PERIOD OF 12 MONTHS.
Closing Date:
19/05/2026 11:00
Site Inspection Date:
N/A
Tender Description:
Details Tender Number RAF/2026/00026 Organ Of State Road Accident Fund Tender Type Request for Information Province National Date Published Tuesday, 12 May 2026 Closing Date Tuesday, 19 May 2026 - 1100 Place where goods, works or services are required 420 Witch-Hazel Road, Eco Glades 2-Eco Park-Pretoria-0046 Special Conditions N/A ENQUIRIES Contact Person SCM - DEMAND MANAGEMENT Email BACsecretariat@raf.co.za Telephone number 012-621-1951 FAX Number N/A BRIEFING SESSION Is there a briefing session? No Is it compulsory? No Briefing Date and Time N/A Briefing Venue N/A TENDER DOCUMENTS RFI - NICE Workforce Management (WFM) Solution.pdf Date Uploaded 2026-05-12