Appointment of a service provider to provide call centre customer relationship management solution with maintenance and support for a period of 36 months for the department of Public Works and Infrastructure.

Tender Number:

H24/006GS

Awarded Bidder:

INTER SCOPE TECHNOLOGIES-Email:husain@interscope.co.za-Tel:+27 61 419 8639

Region:

Gauteng

Industry:

Information Technology(IT)

Title:

Appointment of a service provider to provide call centre customer relationship management solution with maintenance and support for a period of 36 months for the department of Public Works and Infrastructure.

Closing Date:

N/A

Award Date:

08/12/2025 00:00

Tender Description:

Details: Tender Number: H24/006GS Department: Public Works Tender Type: Request for Bid(Open-Tender) Province: Gauteng Date Published: 20/11/2024 Closing Date: 11/12/2024 11:00 Place where goods, works or services are required: Bosman and Madiba-Pretoria -Pretoria Central-0001 Special Conditions: N/A ENQUIRIES: Contact Person: Khayakazi Zaki Email: khayakazi.zaki@dpw.gov.za Telephone number: 012-492-2112 FAX Number: N/A BRIEFING SESSION: Is there a briefing session?: Yes Is it compulsory? Yes Briefing Date and Time: N/A Briefing Venue: N/A TENDER DOCUMENTS Bid document CRM.pdf

Amount R9 975 397,49

Bidders https://www.etenders.gov.za/Home/Download/?blobName=a9a610ee-96d1-4d37-944f-50d7b8f0de99.pdf&downloadedFileName=H24-006GS.pdf

Appointment of a service provider to provide call centre customer relationship management solution with maintenance and support for a period of 36 months for the department of Public Works and Infrastructure.