Tender Details
Upgrade of the existing eThekwini Municipality Contact Centre System to a Cloud Unified Contact Centre Solution, hosting, support and maintenance for a period of 36 months
Tender Number:
32450-1i
Client:
Ethekwini Metropolitan Municipality
Region:
Kwa-Zulu Natal
Industry:
Information Technology(IT)
Title:
Upgrade of the existing eThekwini Municipality Contact Centre System to a Cloud Unified Contact Centre Solution, hosting, support and maintenance for a period of 36 months
Closing Date:
26/09/2025 11:00
Site Inspection Date:
N/A
Tender Description:
Details Tender Number 32450-1i Organ Of State Ethekwini Metropolitan Municipality Tender Type Request for Bid(Open-Tender) Province Kwa-Zulu Natal Date Published 25 August 2025 Closing Date 26 September 2025 11 00 Place where goods, works or services are required 166 K E Masinga Road (Formerly Old Fort Road)-Durban-Durban-4001 Special Conditions -There will be no clarification meeting. Bidders are requested to submit email queries related to the bid. All email queries are to be submitted by 2025-09-11. All questions and answers will be consolidated and posted on eTenders/Municipal website by 2025-09-18 -Lethokuhle Ngcobo (t) 031-322 5064 ENQUIRIES Contact Person Lethokuhle Ngcobo Email Lethokuhle.Ngcobo@Durban.gov.za Telephone number 031-322-5064 FAX Number N/A BRIEFING SESSION Is there a briefing session? No Is it compulsory? No Briefing Date and Time N/A Briefing Venue N/A TENDER DOCUMENTS 1i-32450 Tender Document Approved.pdf Date Uploaded 2025-08-25