Tender Details
REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT
Tender Number:
H004L2512RFP00185
Client:
Border Management Authority
Region:
Gauteng
Industry:
Information Technology(IT)
Title:
REQUEST FOR PROPOSAL (RFP) TO APPOINT A SERVICE PROVIDER FOR THE IMPLEMENTATION AND SUPPORT OF A CLOUD BASED (SaaS) IT SERVICE MANAGEMENT (ITSM) TOOL AND SERVICE DESK TELEPHONY FOR A PERIOD OF THIRTY-SIX (36) MONTHS INCLUDING MAINTANACE AND SUPPORT
Closing Date:
16/05/2025 11:00
Site Inspection Date:
05/05/2025 09:59
Tender Description:
Details Tender Number H004L2512RFP00185 Department Border Management Authority Tender Type Request for Proposal Province Gauteng Date Published 11 April 2025 Closing Date 16 May 2025 11 00 Place where goods, works or services are required 1035 Francis Baard Street-Hatfield-Pretoria-0083 Special Conditions All SCM related enquiries should be addressed to suppliers.enquiries@bma.gov.za. No emailed responses will be accepted. ENQUIRIES Contact Person Moipone Molatoli Email Moipone.Molatoli@bma.gov.za Telephone number 064-998-6767 FAX Number N/A BRIEFING SESSION Is there a briefing session? Yes Is it compulsory? Yes Briefing Date and Time 05 May 2025 10 00 Briefing Venue Microsoft Teams (Link on Bid Document) TENDER DOCUMENTS FINAL TENDER DOCUMENT ITSM 10 APRIL.pdf