Tender Details

THE UPGRADE OF THE EXISTING ATOS UNIFY OPENSCAPE CALL CENTRE SYSTEMTO A CLOUD VOICE SOLUTION, CONFIGURATION, IMPLEMENTATION OF THE OFFICE VOICE SOLUTION INTEGRATED TO THE CONTACT CENTRE SYSTEM, ISSUING OF THE Gauteng TELEPHONE NUMBERS TO THE NCC, SUPPORT AND MAINTENANCE. 36-MONTH CONTRACT WITH IMPLEMENTATION IN TWO PHASES.

Tender Number:

NCC_04_2023_2024

Client:

Gauteng Consumer Commission

Region:

Gauteng

Industry:

Information Technology(IT)

Title:

THE UPGRADE OF THE EXISTING ATOS UNIFY OPENSCAPE CALL CENTRE SYSTEMTO A CLOUD VOICE SOLUTION, CONFIGURATION, IMPLEMENTATION OF THE OFFICE VOICE SOLUTION INTEGRATED TO THE CONTACT CENTRE SYSTEM, ISSUING OF THE Gauteng TELEPHONE NUMBERS TO THE NCC, SUPPORT AND MAINTENANCE. 36-MONTH CONTRACT WITH IMPLEMENTATION IN TWO PHASES.

Closing Date:

12/02/2024 11:00

Site Inspection Date:

23/01/2024 11:00

Tender Description:

Details Tender Number NCC_04_2023_2024 Department Gauteng Consumer Commission Tender Type Request for Bid(Open-Tender) Province Gauteng Date Published 12/01/2024 Closing Date 12/02/2024 11 00 Place where goods, works or services are required 1 Dr Lategan Road Groenkloof Pretoria 0027 Special Conditions N/A ENQUIRIES Contact Person Margery Mouton Email M.Mouton@thencc.org.za Telephone number 012-428-7730 FAX Number N/A BRIEFING SESSION Is there a briefing session? Yes Is it compulsory? Yes Briefing Date and Time 23/01/2024 11 00 Briefing Venue Microsoft Teams TENDER DOCUMENTS SCM-Bid documents SBD 1.pdf Standard Bidding Document (SDB) 4.pdf general conditions of contract (2).pdf SBD 3.1.pdf Terms of Reference_Contact Center upgrade and office voice solutions.pdf SBD 6.1 IN TERMS OF PPR2022 (1) (1).pdf advert template.pdf